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Facebook told how to handle user complaints

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If someone sends you a message that is unpleasant to you, you can:

You can also complain about this person’s Facebook account if you think that he is using a fake account or is impersonating you or someone else.

If you think that the message you received is contrary to our Community Standards, please contact us.

To provide feedback about messaging in Messenger or to complain about it:

  1. Open the conversation and tap the person’s name at the top.
  2. Scroll down and tap. Report a violation.
  3. Select a category to clarify the situation.
  4. Touch to send the comment.
  5. Touch Report Abuse> Report Abuseto send correspondence for verification.

iPhone or iPad:

  1. Open the conversation and tap the person’s name at the top.
  2. Scroll down and tap. Report a violation.
  3. Select a category to clarify the situation.
  4. Touch Submit.
  5. Touch Complain about correspondenceto send correspondence for verification.

We will not tell this person who complained about him. Please note that not all materials that may be unpleasant to you violate our Community Standards.

Community Code Violations include:

Learn more about Facebook tools and resources for security. If you think that you or your friend is in immediate danger, contact your local law enforcement agency.

If someone annoys you in Messenger, you can ignore the correspondence or block the person. Learn more about how to ignore chat and block messages from another person.

To report spam in correspondence:

  1. Open the conversation and tap the person’s name at the top.
  2. Scroll down and tap. Report a violation.
  3. Select Other> Spam.
  4. Touch to send the comment.

If you think that a message received in secret correspondence is contrary to our Community Standards, you can complain about it. Learn more about secret correspondence.

When you complain about secret correspondence, recent messages from this correspondence are decrypted and sent to the help team for verification via a secure channel from your device. We do not report that you are complaining about correspondence to your interlocutor.

Community Code violations include harassment or harassment, threats and sexual abuse or exploitation. Please note that not all materials that may be unpleasant to you violate our Community Standards. If someone annoys you in a secret correspondence in Messenger, you can always block this person in Messenger. You can also block a person on Facebook.

Note. Secret correspondents can set up message deletion. You can complain about messages for some time after they disappear.

To complain about secret correspondence:

Android:

  1. Open the desired secret correspondence.
  2. Touch the person’s name at the top.
  3. Scroll down and tap. Report a violation.
  4. Select a category to clarify the situation.
  5. Touch to send the comment.
  6. Touch Complain about correspondence> Complainto send correspondence for verification.
iPhone
  1. Open the desired secret correspondence.
  2. Touch the person’s name at the top.
  3. Scroll down and tap. Report a violation.
  4. Select a category to clarify the situation.
  5. Touch to send the comment.
  6. Touch Complain about correspondenceto send correspondence for verification.

Learn more about Facebook tools and resources for security. If you think that you or your friend is in immediate danger, contact your local law enforcement agency.

Comments

I just want to leave Facebook. there is NO feedback on facebook, it is NOT POSSIBLE to leave. Do not answer, I will write an official complaint to the prosecutor.

I would like to know how another person is registered under my mail.
naturally he has a different password. I can’t log in to Facebook, and his letters come to me in the mail.

I have the same crap! I wrote to them 4 times already and do not answer. Bitches, I would kill.

A similar problem, I wrote - they are silent for now. what all the same annoying and sticky shit this facebook is! on a normal site, registration would be canceled if after a certain time there was no confirmation of soap, but then do not care! if only the user did not go anywhere

My Facebook administration deleted my account on Google mail. for no reason, and without explanation. I created a new account in Yandex mail and was also blocked. now because of two accounts. As a result, there is not a single account and is deprived of communication with family and friends. And the administration does not want to listen to anything, and does not respond to my letters and letters. HELP ME to restore justice.

Hello! My account was blocked by the Facebook administration. For no apparent reason that was on Google mail. Without the right to restore. I created another account on Yandex mail and was also blocked now because of two accounts, as a result there are no one. Help restore justice and give me the opportunity to communicate with friends and people close to me.

The 200th anniversary of the Apostle of Ukraine Taras Shevchenko is approaching. For the anniversary, I decided to donate to the libraries registered on Facebook my book “Taras Shevchenko, unfamiliar to you and his twin aristocrats,” published in the USA. However, when I began to send requests to add to friends to these libraries, I was first blocked for 7 days, and then for 14. Shevchenko’s anniversary on March 9. 192 libraries answered the invitation to friends, but I can’t answer them or send the book, because the spoon is needed for dinner, and the book for the anniversary, and not when nobody will be interested in this issue.
How to send a book in time!
By the way, to ask a question, you need to log in, and with a locked account I can’t log in.
Sincerely.
Vladimir Vasilievich Sirotenko

Please tell me why, when I write messages to a friend, he doesn’t see them immediately, but 2 days after I send them. With what it can be connected? This has never happened before and replies to messages have been timely.

Igor Ivanov 10/31/14

why have my account been blocked? I PLAY CHESS FOR TIME. ON REQUEST TEL. - SENT. Please urgently sort it out. Igor Ivanov.

please help, I really want to register on Facebook, on the page where you need to enter a phone number so that they send a code, the code does not come and I can’t go to my page

Facebook administration Please help me get on Facebook. Repeated attempts to enter the mailbox [email protected] and the password (by the way, which was previously valid) valsinop55MM end with "password is incorrect" or something like that. I’ve been tormenting for 2 evenings.

This morning, going to my page, I found that I can’t use the “comment” and “like” functions. All comments on my posts and photos also disappeared (others see them, I do not). Repeatedly wrote to the technical support service, but no response, no greetings. It is extremely important for me to communicate with my friends. In addition, I moderate the page of my theater. Someone help me.

Hello! My account was blocked by the Facebook administration for no apparent reason! Please answer: On what basis is my page blocked? Because of this lawlessness, my connection was interrupted, communication, exchange and receipt of information was disrupted! And since I am writing a screenplay, the work of writing a screenplay was disrupted! If no justified reasons are presented, I will be forced to turn to the court with the Claim for material and moral damage! Thank. Regards, Valery Lee

fucking, 4 years since I deleted this garbage, so they connected to me again, they send some Arabs to friends, and all the mail was fucked up. where to complain about them.

I was also blocked only because I asked the group not to use dirty swearing, that is, I’m a doctor. I advise my patients. It is useless to complain here. Nobody reads anything and does not answer what. another social network. Here is complete mess.

Of course, I understand everything, guys, safety and all that, but I haven’t taken my documents yet. Why do I need this?

I have the same problem, the account is blocked at first for a week, then they asked for an ID, sent it, now it’s not clear at all what, they ask stupid questions like, why do you think we should unlock your account? Upon my request, I confirm the reason for the blocking and confirm the deletion of the details of my ID - generally silence! And this is illegal! what is generally happening with fb? Gather a database?

I understand that you need to sue Facebook. chaos is happening. what they want and do. To restore the account, in the security check they slip simple pictures, ask to know their friends, but there is no miss button. I have to click on the send button. Then they write that I don’t recognize my friends. In general, they constantly block my account, as if on my software page. Everything is fine on the page. By what criteria do they determine that my software is not clear. They don’t tell how much they blocked the account. They need to clear the account. I agree. for two days did not turn off the laptop. However, the check was only on the word "download" the program. Until the verification itself, the matter did not reach. they are not allowed to enter the page, although they write on the screen you can enter, and when the verification is completed, we will inform you. and now they have blocked the account for a week. As I just did not prove that it was me, that this was my account, that my mail I freely entered, added a new phone number. all is useless. Where to find the administration for administration? Only the court remains.

Really. Disrespect for users. We are under 70 years old. It is difficult to retype crosswords with obscure hieroglyphs. Suddenly the page disappeared. Then they ask for an email password that we honestly forgot and do not use. For two days the buttons on the laptop were pressed, but to no avail. Everything is mysterious. But there are only photographs and eleven friends. Now silence. We don’t know where to write. Can the moderators not see our age? Well, we will be in Contact.

My account was also blocked for some reason. require a copy of the passport with a photo. name and date of birth. no other evidence is accepted. continuous replies once a day. I do not expose my photos in the social network and I am not going to. I was not even allowed to check my friends from the face. There are big suspicions that all this is started to collect information. I never participated in any unlawful actions and there were no 100% insults or inappropriate photos on my part, and they don’t even explain the reason for the blocking. they don’t give a damn about their users.

But they don’t ask me anything - just a white page. Sometimes it suddenly turns on, then it is cut down. I wrote in support - a kind ignore!

Here we complain, but we need to organize and sue. Facebook has gotten many. I propose to sue. What do you think?

See my comment - I am ready to support you. I agree - it's just pointless to complain to each other. We must act!

Galina Nikolaevna 08/09/17

It turns out I’m not the only one offended by Facebook! I, too, are not allowed on the site, but they do not speak (write) directly, but in a mocking manner. (https://vk.com/pachevskaya).
Is there really no Facebook board !?
As a site for communication, I do not need it, but only through it I can get something from the software.

And if you complain about your old account, will it be deleted?

Liliya Melnikova 02/26/18

Funds were illegally deducted from my card in favor of FACEBK.! It happened February 21 at 00 00 hours. I didn’t connect any paid functions! It was written off 10,000 rubles and 800 rubles! No warnings or notifications.

And I have the same problem as many. He registered on Mordoknig a long time ago (several years ago). I tried to retire. It seems that my login and password didn’t work on the site, but after a couple of months a notification came - some kind of horseradish invited in some kind of crap! THESE FREEDOMS GOT! If someone decides to start a business against them, I am ready to join. Email [email protected]

Georgy Ivanovich 07/02/18

I reposted one photo from Yandex.Pictures. Some idiot from the Kiev Facebook team banned me for 3 days.

Georgy Ivanovich 07/02/18

Kiev Facebook constantly bans me for publishing a synopsis of my book, published in Ukraine and sold both in Ukraine and in Russia. Here is a synopsis. The book is a systematic anthology of the statements of philosophers, writers, poets, psychologists, amurologists about the secretive, shameful side of sexual love. Existential material has been gathered: soul, lust, shame, attachment, loneliness, death. The emphasis is on the conflict of lust with conscience, caused by the anal-genital nature of copulation, which advocates universal justice gives reason to assert: the wrong side of love - hatred. An insight into the essence of this contradiction allows a deeper understanding of the relationships of the sexes that are not obvious to many, starting with a global lie that permeates both the prelude and the sexual act itself, and ending with the fury of jealousy.
The idea of ​​the incompatibility of the concept of goodness with lust, which generates the intrigue of hiding sexual intercourse from prying eyes and excessive curiosity, runs through the entire book. However, for sensitive people, intercourse is a source of moral illness and a cause of hostility towards other foul bearers of the same kind.
The proposed anthology is the popularization of the ideas of Z. Freud and his associates, who took the liberty of exposing sexual love as a crime against conscience and made a breakthrough into the most hidden corners of the human psyche.
The quotes in each section are structured according to the principle: “It is worth arranging already known thoughts in a different order - and you will get a new composition, just as the same, but differently arranged words form new thoughts” (B. Pascal). The central topics are provided with commentaries by prominent clergymen and world psychologists: “in a pastoral way”, “in a scientific way”.
The book is addressed to readers interested in the psychology of sexual relations.

Report a Facebook post

Facebook is full of all sorts of emotions and opinions. You agree with some, not so much with others, but at the same time, you live and do not think about it. However, sometimes you notice something unpleasant and offensive. If this is on your page, then you can very easily delete it, unsubscribe from this person, or even delete it from friends. But what if you want to influence the display of a gross image, emotional status, comment, or, very often, spam? Cancel them!

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